Emails are the most important means of communication for most of us in present day world. It is your single point identity in most of the cases, when it comes to the virtual world. If it frightening to imagine the situation, when you find that your primary email account has been hacked or you have lost y our email password.

recover hotmail email account

How to Recover Hotmail Email Account

Every email service provides some steps to its users to allow them to recover and retrieve their email accounts, in case they forget their passwords, or loose them. The steps to recover Hotmail Account Passwords are also provided on their website and are reproduced below.

Here are the steps you should take.

  1. Can you still sign in? If you can, then go to and change your password.
  2. Are you asked for your cell phone number after signing in? At sign in, we may ask for a cell phone number in order to send a text message with a secret code for you to enter.  This helps prevent spammers from using your account.
  3. If you can’t sign in, try resetting your password.
    • If you setup a location and secret question on your account, you can enter the answer to reset your password.  Go here and select “Use my location information and secret answer to verify my identity”
    • If you setup an alternate email address on your account, you can send yourself a password reset link.  Go here and select “Send password reset instructions to me in e-mail”.

None of the above options worked. What do I do now?

If you can’t sign in or reset your password, go to the Windows Live Validation page, and submit the requested information.  This process takes time (up to 48-72 hours), so only use this if the previous options do not work for you.

The validation process will ask for key information about your account which only you would be able to provide.  This allows us to verify that you are the legitimate owner of the account.  The criteria requirements are very strict to protect you, so please provide as much detail as possible on every question.